people are strange

the people I work with and help on a daily basis are smart people. they create killer advertising for huge clients, manage those clients, and just generally kick ass.

which is why it shocks me to find that some of them have a tough time running a DVD player. it's not that they can't do it - they can - it's that they either:

1. don't want to take a minute to figure out the controls, or...
2. they would just rather call someone and have it done for them

i'm perfectly happy to help people who genuinely don't know how to use technology, and I like to think i'm good at teaching without being condescending. but damn if those calls don't drive me crazy.